Refund & Digital-Product Policy
This draft policy addresses refunds for digital curriculum products and any services. It is under owner review and not yet published.
Digital products
Curriculum products are delivered as digital downloads after purchase. Because they can be copied once downloaded, digital products are non-refundable once the download has been accessed. The exact point at which a download is considered accessed, and any exception window, will be confirmed before this policy is finalized.
Services and training
Service-based offerings such as consultations and professional training may have separate cancellation terms. Those terms will be confirmed before this policy is finalized.
Defective or undelivered files
If a purchased file is defective or cannot be downloaded, contact hello@4mybrainsolutions.com for a replacement. The time limit for reporting and the remedy offered will be confirmed before this policy is finalized.
How to request
Contact us at hello@4mybrainsolutions.com or (817) 601-5040 with your order details. Processing time and decision process will be confirmed before this policy is finalized.